Refund policy
At Money Socks, every pair is made with care and inspected for quality before shipping. We want you to be happy with your order, and we stand behind the quality of our products.
Returns & Refunds
If you are not satisfied with your purchase, you may return your socks for a refund within 14 days of delivery. Items must be unworn, unused, and in their original packaging for hygiene and quality reasons.
Exchanges
If your socks arrive damaged, defective, or incorrect, you may choose to receive either:
- A replacement pair of the same item (if available), or
- A full refund back to your original payment method.
Please notify us within 14 days of delivery with your order number and clear photos of the issue so we can process your request quickly.
How to Start a Return or Exchange
- Email us at help@moneysocks.us with your order number.
- State whether you would like a refund or an exchange.
- Include photos if the product was damaged, defective, or incorrect.
Important Notes
- Returns must be received within 14 days from the delivery date.
- Refunds are issued back to the original payment method once your return is approved and processed.
- Return shipping costs are the responsibility of the customer, unless the return is due to a defect, damage, or our error.
Contact Us
For any questions regarding this policy, reach out to us at:
help@moneysocks.us
